Sign In / Account Management
- Why am I receiving the message "Your Credit Report is Frozen"?
- I received an error message. Why can't I use my Zip account?
- Why am I seeing the message, "Hmm, something's up"? I can't place an order.
- How do I update my email, address, or phone number for my Zip account?
- How do I add a new payment card in the Zip app?
- I'm having trouble logging in
- How do I deactivate my account?
- How do I change or update my phone number?
- How do I update my account email or billing address using the Zip Customer Portal?
- I'm having trouble logging in