Payments & Rescheduling
- What happens if I don’t pay on time?
- Why is my Zip virtual card being declined?
- I am having trouble adding a new payment card
- Why am I being sent to collections?
- How do I edit or add a payment card in the Zip Customer Portal?
- How do I pay an installment using the Zip Customer Portal?
- When is my first payment due?
- Why was I charged for an order that I cancelled or did not complete?
- Will I be notified before I am charged for an installment?
- I am having trouble adding a new payment card
- Why am I being offered to pay a larger first installment?
- What happens if I don’t pay on time?
- Why am I being sent to collections?
- What payment methods are accepted?
- Do I still get points and rewards through my credit card purchases?
- Can I make a payment toward a Zip order by physical check?