Refunds and Returns
- I returned my order to the merchant. Where is my refund?
- I didn’t use my entire virtual card balance. Where is my refund?
- My order was cancelled or did not process. Where is my refund?
- I live in California. Why am I receiving a refund for late fees and/or installment fees?
- Returning a Zip order for an In-Store refund
- Where is my item? How do I return something? Tracking info for my order?
- How to Report a Return in the Zip app