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How can we help?

Your email address

Have you ever opened an account with Zip

Current Mobile Number on your Zip Account

Please enter your mobile number: XXXXXXXXXX

Full residential address on file (Include street name, street number, suburb, postcode)

Please enter the old residential address that you believe we have on file

Zip Order Number **

Please enter the 12 digit Zip order reference number listed on your Zip account

Credit Card Number

You will need to provide your card number but our system will only store the last 4-6 digits of your card number

Please provide the card type (Visa, Mastercard,Amex, etc.)

The specific amount(s) you were charged

The date of the charge(s)

Subject

Issue

Please select the most relevant issue.

Have you ever had a Zip order sent to collections?

Does someone you know have access to your payment card?

Have you attempted to get in touch with the merchant?

Has there been recent fraud activity on your account?

Description

Please provide a description

Terms and Agreement

By ticking this box I have read and accept the Privacy Policy https://zip.co/us/privacy-policy

Attachments(optional)

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