Submit a request

How can we help?

Your email address

Have you ever opened an account with Zip

Current Mobile Number on your Zip Account

Please enter your mobile number: XXXXXXXXXX

Full residential address on file (Include street name, street number, suburb, postcode)

Please enter the old residential address that you believe we have on file

Zip Order Number **

Please enter the 12 digit Zip order reference number listed on your Zip account

Credit Card Number

You will need to provide your card number but our system will only store the last 4-6 digits of your card number

Please provide the card type (Visa, Mastercard,Amex, etc.)

The specific amount(s) you were charged

The date of the charge(s)

Subject

Description

Please enter the details of your request. A member of our support staff will respond ASAP.

Terms and Agreement

By ticking this box I have read and accept the Privacy Policy https://zip.co/us/privacy-policy

Attachments(optional)

Add file or drop files here