Shopping & Orders
Shopping
- What are the differences between Pay in 4 and Pay in 8?
- Does the Merchant have to accept Apple Pay or Google Pay for me to use the Zip app in-store?
- How do I place an in-store order with the Zip app?
- How do I place an online order with the Zip app?
- How do I use the Zip app to shop in-store at Walmart?
- How do I use Zip on Amazon?
Orders
- How can I receive a statement about my order?
- How do I track my order(s)?
- My order was cancelled or did not process. Where is my refund?
- What is my Zip order number?
- How do preorders and backorders work?
- Where is my order?
Spending Power & Approvals
- How do I get a spending power increase?
- Why has my estimated spending power changed?
- What happens if I go over my Estimated Spending Power?
- Why was I not approved or eligible to use Zip at checkout?
- Why was my Zip app transaction declined?
- How long does my purchase approval last?