Manage Orders
Manage your orders
Payments & Rescheduling
- How do I make a payment?
- How do I change my payment date?
- Using Apple Pay to Pay an Installment
- How do I know if I have finished my payments? Is my account paid off?
- How do I pay an installment using the Zip Customer Portal?
- Will I be notified before I am charged for an installment?
Orders
- How do I track my order(s)?
- What are Processing, Open and Past Zip orders?
- What is the reference number for my Zip order?
- Where is my order?
- Lost or Stolen Package(s)
- Do I still get points and rewards through my credit card purchases?