Refunds & Returns

Refunds

• How do I get a refund?
• I didn’t use my entire virtual card balance. Where is my refund?
• What happens if a refund is sent to a canceled card?
• How do in-store refunds work?

Returns

• How do returns work?
• How do I report a return in the Zip app?
• I returned my order to the merchant. Where is my refund?
• What happens if I return my Barnes & Noble College in-store purchase?
• How do Fashion Nova returns/refunds work?