Returns for in-store purchases made at a Barnes & Noble College location using Zip cannot be refunded back to your Zip Virtual Card and must be refunded to another payment method.
Please keep in mind that when your refund is issued to your personal card or as store credit, your remaining Zip installments are still due.
You purchase $100 worth of various merchandise in-store and later decide to return the whole order. Barnes & Noble College will provide you with a refund of $100 to a personal card once they have processed the return on their end.
However, your Zip order would still need to be paid in full. If Zip were to refund you directly, you would be receiving two refunds.
Online purchases being returned in-store are subject to the Barnes & Noble College bookstore standard general refund policy.