Protect your information
Phishing is a scamming tactic used by cybercriminals to steal your personal identifiable information such as credit cards, debit cards, social security numbers, and more. Get familiar with how to spot a phishing attempt:
Protect Yourself
When you notice an unusual message from a company you do business with (Zip USA), don't click links you are not familiar with.
Your personal information will never be requested this way. A legitimate company will never email, call, or send you a direct message to ask for your credit/debit card information or social security number.
If it looks too good to be true, it probably is. Protect yourself and your family from scams.
Research
You may have heard about scams or phishing attempts where someone will contact you through your Facebook or Instagram account, pretending to be us, Zip USA.
Outsmart the scammers and don't give them any personal information.
How will I know if this is happening to me?
If the sender or caller requests sensitive information like your social security number or credit/debit card information - that’s a red flag! 🚩
Where can I find out if the contact info from your company is legitimate?
You can find out more on our website, or directly via the Zip app!
Why is my information being phished?
It happens. Scammers try to impersonate email addresses, phone numbers, and social accounts from legitimate companies to trick you into giving them your personal identifiable information to perform fraudulent activities such as identity theft or taking funds from your bank account.
How do I stop this?
Be wise. Make sure you properly identify who you’re engaging with from the sender’s email address or account name. Take a moment to do some research and confirm that the contact information matches the legitimate company’s info.
Next, remember to not click on any links or provide sensitive information like your social security number and credit/debit card numbers.
Finally, report this as spam for suspicious activity to the provider that operates your account from receiving these messages, report the impersonator account, and block them.
In addition, you can make fraud claims at ftc.gov/complaint.