Your total available balance may be adjusted for a variety of reasons:
- your activity within the app
- the length of time you’ve been a Zip user
- external factors like the current economic climate
As a result, balances vary from customer to customer and can change over time. At this time, we cannot manually override this process to increase or decrease your balance.
If you think there has been an error, please contact our support team and we will be happy to assist you.