Zip offers interest-free installment payment plans.
The only types of fees that customers may be charged are late fees, as provided in our Terms of Service and are subject to future amendments.
Purchases made with Zip are subject to a $1.00 platform fee per installment (a total of $4.00).
To be compliant with all states, we have updated our policy on late fees. If your order is late, you may incur an initial late fee of $5, $7 or $10 depending on your state of residence.
Please see our Terms of Service for more information.
If your order is assessed a late fee, please know that we can look to reverse/refund those fees for you. Requests to reverse a late fee(s) can be considered pursuant to current Zip fee waiver policies. If you have any additional questions, please reach out to us at email@example.com
You can visit the Customer Portal to check your order or installment status, update your payment info, and make a payment.