I am a merchant. I'm unable to log into my account. We're sorry to hear you're having an issue accessing your account. Please visit this link to reset your password. Don't forget to check your spam folder if you don't see a reset email within a few minutes. If you're still unable to access your account, please send an email to Partner Support. Related articles How do I change or update my phone number? How can I change my payment date? Why am I seeing the message, "Hmm, something's up"? I can't place an order. How do I delete or cancel my account? I am a merchant. How do I sign up?