Your customers can always view order, installment, and payment information by logging into the Zip Customer Portal.
If they'd like to reach out to our Customer Support team, we suggest that they first check out our Customer Help Center, which answers the most common questions we receive. If they still have questions and would like to get in contact with our team, they can do so by clicking this link to submit a help request.
Our Customer Support team will respond as soon as possible.