If you do not make an installment payment on time, a late fee will be applied to your order. The late fee will be equal to (i) $7.00 or (ii) the amount set forth in the Truth in Lending Disclosure based on your state of residence if less than $7.00. If you incur such a late fee, then it is due and payable immediately unless we provide otherwise. The applicable late fee can be found by viewing your order’s Truth in Lending Disclosure in the Zip App or customer portal.
Just make sure to have sufficient funds in your default card account to cover each upcoming installment payment.
Need some extra time?
At Zip, we understand that life comes at you fast, and we want to make things easier. At least 24 hours before an installment is due, you can update your payment date in the Zip app.
Your first payment date change in a calendar month is free however any subsequent changes within that same month will incur a $2 fee. The "free" payment date change resets automatically on the 1st of each month.
Important Notes:
- If you opt to defer your installment date, your account will be placed on hold until your next installment is paid, meaning you won't be able to make any purchases in that timeframe.
This procedure can only be done once per order. - Once the payment date change process is complete, you will not be able to make any further installment delays under that given order.
- If you are charged a late fee and do not believe you should have been, please contact us and we will gladly look into the matter further for you.