When you sign up, requires your name, address*, email, date of birth, a US mobile number, and a debit or credit card for sign up (some credit cards may not be accepted). For more information about the kind of information we collect and how it is used and protected, see our privacy policy.
Instead of having a traditional username and password, Zip requires a mobile phone number and text message verification. Upon first sign-in, you can then set your login PIN and/or enable Facial ID.
You can also manage your account using the Zip Customer Portal by logging in with either your mobile number or email address.
*We do not accept mailing (or billing) addresses that are APO, FPO, AE PO, PO Box, or other mail services